Overview
A leading Singapore-based wholesale trading company supplying raw materials to the newspaper industry faced challenges managing its expanding operations across Hong Kong and Singapore. Manual processes, limited inventory visibility, and difficulties coordinating intercompany transactions affected operational efficiency and consolidated reporting.
The company partnered with Dhruvsoft (NSSuccess) to implement Oracle NetSuite OneWorld, streamlining subsidiary operations, improving inventory management, automating order coordination, and enabling consolidated reporting to support regional business growth.
Executive Summary
The client needed to manage its Hong Kong and Singapore subsidiaries more efficiently while maintaining centralized control over inventory, intercompany transactions, and financial reporting. Its existing processes relied heavily on manual spreadsheets to connect sales orders and purchase orders, resulting in limited stock visibility, inventory imbalances, and difficulties in generating consolidated reports.
Dhruvsoft (NSSuccess) implemented Oracle NetSuite OneWorld to establish an integrated multi-subsidiary ERP environment. The implementation included subsidiary configuration, streamlined sales and purchase order workflows, inventory management improvements, consolidated reporting, and customizations using SuiteScript and workflows.
The solution enabled better coordination between subsidiaries, improved stock allocation and order fulfillment, and reduced the need for unnecessary inventory purchases. As a result, the company gained greater operational visibility, improved cash flow management, enhanced customer service, and a scalable ERP platform to support its expansion across Asia.
Project Highlights
| Category | Details |
|---|---|
Customer Industry | Wholesale Trading |
| Geography | Singapore and Hong Kong |
| Company Size | Growing Company |
| Product Implemented | Oracle NetSuite OneWorld |
| Modules Implemented | NetSuite OneWorld, Subsidiary, Sales, Procurement, and Inventory Management. |
| Integrations | Sales Orders, Purchase Orders, and Master Sheet transaction linking |
| Challenges Solved | Subsidiary complexity, reporting gaps, stock shortages, manual order linking, and reservation issues. |
| Solution Highlights | Singapore subsidiary setup, intercompany automation, consolidated reporting, order linking, and SuiteScript workflows. |
| Business Outcomes / Benefits | Better subsidiary management, stock visibility, inventory allocation, order fulfillment, and cash flow. |
Challenges
There are a few challenges that the client was facing before adopting NetSuite OneWorld.
- Primarily, the client deals with the raw material supply for the newspaper business. In order to serve local customers, the client’s parent-subsidiary and child subsidiaries carry out its business through its two subsidiaries in Hong Kong and Singapore
- One branch setup was causing problems for management in terms of getting consolidated reports
- They have been giving orders to their suppliers to restore the supply of the stock to improve the situation. This action had an impact on consumer resources and cash flow
- They have been using a Master sheet to link the sales orders (SO) and purchase orders (PO), but the system was not generating the desired results
- The client requires stock management features that block the stock in order to fix this issue and enhance the resource management process
Solution
- Dhruvsoft team proposed the client to implement a new Subsidiary/OneWorld solution
- Dhruvsoft team has helped to streamline the transactions on the Master sheet and consolidated reports
- Customer can now order the product from a subsidiary, and a PO can be created against that order so that there will be a link formed between the SO, PO, and master sheet
Technical/Business expertise used
Accomplished the project by implementing following NetSuite features / modules:
- NetSuite OneWorld
- SuiteScript 1.0 and 2.0
- Workflows
- Data import/export.
Outcome
- Each child subsidiary may create its own fulfillment strategy in order to improve the quality of its company and customers
- Customers can buy with more confidence now that they will receive the products quickly against SO
- Further since the stock can be efficiently distributed inside the subsidiaries, there won’t be any need to buy the stock that has been kept unsold for months. This saves money and boosts overall profits
To know more about our experience in implementing NetSuite connect with our team of NetSuite Experts.
“NS Success” is the NetSuite Consulting Practice of Dhruvsoft Services Private Limited – a leading NetSuite Solution Provider Partner from India – providing services worldwide …